A month ago my mom passed away. I have learned far more than I wanted to about life and death over the last 15 months: how to work with attorneys, accountants, funeral directors, insurance companies, healthcare professionals, and the like. One thing I know for sure is that we are all uncomfortable when it comes to expressing condolences; in large part that is because reacting to someone else’s loss means remembering those we’ve loved and lost and those who are yet to come. If we don’t talk about it, maybe it won’t happen. Unfortunately that’s not the way it works, folks. Since many of us are a bit slack-jawed when it comes […]